Technology
Got Stuck In Twitter Password Reset Loop
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Few days back, I tried opening my twitter account on laptop, unfortunately I forgot the password, and I got stuck in Twitter Password reset loop. Here’s I mentioned everything I did to reset my password.
Following steps I did to reset my password
I was using my Twitter Account on mobile app, that’s why never get chance to open on laptop. Moreover, these days, all IDs’ and passwords are already saved on the platforms. There’s no need to write, or remember as well.
I tried login to Twitter Account on laptop, it said the email and password did not match our records. Few more options of passwords tried but all failed. At the last, I clicked “Forgot Password”.
After clicking forget password, a new page opened asking me to enter information related to my Twitter account, Email, Phone number, Username. I entered my Email ID and click on Search button.
Further, it opens a new dialog box stating that I am facing Login Issues, Asking me, Do I want to reset my password? I clicked on reset my password.
After clicking reset my password, It opened a new page asking me again about my Twitter account, where I already mentioned my Email ID. Still, I again entered my details, this time I tried entering my Username, and clicked Search.
Next step, It showed a positive sign that It found my Account. Finally after so much confusion of pages and its instructions, I thought that now I will be able to open my account. Moreover, It also have some more instructions to follow, as I was still have access to my Twitter account on Android mobile. It asked me to update my email and password on the mobile app and then reset the password.
I followed the instructions, its so irritating to see now on mobile app it says enter the password to update the Email ID and Phone number. I again come back the the point where I started. Problem is still the same I didn’t remember the password. All the instructions and help provided by twitter were so confusing; it was not going anywhere. At the last, on the laptop I clicked on the button Still need help? as shown in above pic.
Above page opened, This is for raising a ticket/reporting a problem. I entered my Email ID, description and reCaptcha, Then click Submit button.
A new page opened, saying Thanks to submitting request to Twitter. Then It says to check My email inbox, for an email from Twitter Support.
I opened my Email received from Twitter support, It asking me for Reset Your Password, then I clicked button Reset Password. This time I thought, that now the process might finished as Twitter had verified my Email.
Further, New page opened, saying Your Password has already been reset. I am still blank on this; I don’t know password, I am not able to Login my Twitter Account. Now I understand that either there’s some issue at Twitter support or my Account has been Blocked for Security Purpose. It was not letting me change the Password.
I got frustrated, I started rechecking everything, Twitter support and emails by twitter. I found one more mail from Twitter Support shown in above pic. The mail from Twitter support saying that they have sent mail for resetting password. It was also written that if the link has expired and you’re in the need of new one, reply to this mail. I immediately replied to the above mail.
After sending mail to Twitter support. I was so disappointed, as this was first time that a changing pf password took a lot of time almost a whole day and still nothing happened. So, I literally stopped trying. I kept using the Twitter account on mobile only.
Almost a week gone, then I tried on laptop again. This time I entered the right password, fortunately I remembered. Twitter accepted and It opened my account on Laptop too with the same password. That means it was just a temporary issue, and after few days it solved.
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Zycie przesycone jest abstrakcja i mozemy cos z niego zrozumiec jedynie dzieki intuicji. – David Lynch
Life is saturated with abstraction and we can only understand something of it through intuition. – David Lynch
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Twitter is horrible, been trying for 6 months and the support team runs you in a circle till you give up. I will NEVER sign up again with this horrible support. I have the original email, sign in cell phone number is the same and handle. Asked for a password reset and no CODE EVER comes. Contacted support over and over and they are useless.
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